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Adoption Success Metrics Workshop

This workshop empowers organizations to identify, define, and track the metrics that truly matter for successful change and digital transformation. Through interactive exercises and practical frameworks, participants learn to assess current measurement approaches, uncover gaps, and co-create relevant, actionable metrics aligned with business goals and user needs. 
 
“By using data instead of instinct or sluggish, subjective reporting, leaders can better understand the change context and fine tune interventions accordingly.”
                         — Boston Consulting Group (BCG)

REAL SOLUTIONS.
FROM REAL PEOPLE. 
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Let's get real...

If you struggle to answer these questions, an Adoption Success Metrics Workshop is a great place to start. 

  1. Are we tracking both activity-based and impact driven metrics?
  2. Do our metrics align with business goals and user needs?
  3. Is there a roadmap for tracking, reporting, and improving adoption?
  4. Are we monitoring for warning signs and course correcting quickly?
  5. Do we have reliable data sources for our metrics?
  6. Are adoption risks being identified and managed proactively?
  7. Is our measurement approach driving real business outcomes?
  8. Are teams engaged in defining and refining success metrics?
  9. Is our reporting plan sustainable and actionable?
  10. Are we confident that our metrics will support long-term adoption?

Adoption Success Metrics Workshop

Our Workshops

Executive Alignment

  • Define the vision for your transformation
  • Align on key "negotiables" and "non-negotiables"
  • Develop a set of common behaviours for strategically leading the change

Leadership Alignment

  • Align non-executive leadership to the end goal
  • Elicit concerns and adoption risk with the goal of addressing them immediately
  • Set expectations for leadership behaviours in change

Change Governance 

  • Define the decision-making and escalation structures for your change
  • Ensure organizational coverage
  • Develop pathways for engaging with adoption risk

Adoption Success Metrics

  • Identify key drivers of successful adoption
  • Define measurable and actionable success metrics
  • Develop a roadmap for tracking and improving adoption
AltaGas
Arthur Health
ATB
ATCO
Bird
Brookfield Properties
Capital Power
Cenovus
CPKC
De Havilland
Enerflex
Enmax
Gibson Energy
Keyera
Nutrien
Parkland
RJC Engineers
Strike Group
Diamond Valley2
Trans Mountain
Venturis
Westjet
WGL
WSP
YYC Calgary Airport