---
title: "Operating Model Services: Build Change Capability | Levvel"
description: Build internal change capability with Levvel's Balanced Change™ toolkit, so your team can lead change effectively and sustainably. Book a consultation.
image: https://levvel.ca/hubfs/Levvel%20Logos/Levvel_Featured_Solutions_Services_1200x630.png
---

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[How We Work](https://levvel.ca/how-we-work?hsLang=en-ca) › [Services](https://levvel.ca/organizational-change-management-services?hsLang=en-ca) › operating model

Service

# Operating Model

Building a change operating model helps you develop a well-defined internal change system, so change capability and maturity become something your organization owns. Grounded in our Balanced Change™ toolkit, it is designed to leave you with the skills to take the wheel.

[Book a consultation](https://outlook.office.com/book/BookafreeconsultationwithLevvel@levvel.ca/?ismsaljsauthenabled=true) [See how we work](https://levvel.ca/how-we-work?hsLang=en-ca)

How it works

## Change capability your organization owns.

We work alongside your people to stand up a repeatable internal change practice, then step back. When it is all said and done, you will have the skills you need to lead change yourselves, and for us to walk away.

1. A well-defined internal change system built on Balanced Change™
2. Coaching and hands-on support as your team develops
3. Tools and templates your practice can reuse
4. A clear path to ongoing change capability and maturity

### Is this right for you?

This service is a strong fit when:

- You want change capability in-house, not outsourced forever
- You are investing in long-term change maturity
- You want your team to own change after we leave

[Book a consultation](https://outlook.office.com/book/BookafreeconsultationwithLevvel@levvel.ca/?ismsaljsauthenabled=true)

Client story

> “They were direct about the structural issues and pragmatic about our constraints.”
> 
> **Shadi El Baba**, VP Guest Support, lululemon

[Read how lululemon Guest Support built a change operating model that travels →](https://levvel.ca/case-studies/lululemon-guest-support?hsLang=en-ca)

Common questions

## Frequently asked questions

### What is a change operating model?

The standing structure that makes change repeatable: roles, governance, processes and tools, so change is not handled one initiative at a time.

### What do we have at the end?

A well-defined internal change system built on Balanced Change™, and a team with the skills to lead change themselves.

### Who is the Operating Model service for?

Organizations that want change capability in-house rather than outsourced indefinitely, and that are investing in long-term change maturity.

### Where should we start?

Often with a Change Maturity Assessment, which shows where you stand today and which parts of the operating model to build first.

More services

## Other ways to bring Levvel into your change.

### [OCM as a Service Ongoing, embedded change capacity that scales with your initiatives, without a permanent in-house team. Learn more →](https://levvel.ca/ocm-as-a-service?hsLang=en-ca)

### [Change Consultants Experienced change practitioners placed into your initiative to lead delivery or strengthen your team. Learn more →](https://levvel.ca/change-consultants?hsLang=en-ca)

### [Thought Partnership Senior OCM advisory in flexible blocks, a strategic sounding board on a specific change. Learn more →](https://levvel.ca/thought-partnership?hsLang=en-ca)

Levvel is grateful to work on treaty lands and territory of the Indigenous Peoples (Inuit, First Nations, and Métis), also called Canada. These lands and cultures continue to benefit us all, and it is our desire to return genuine benefit with open hearts. We encourage all Levvel employees, consultants, clients, and partners to learn more about the Indigenous cultures, Indigenous territories, and effects of colonization in their region. We are dedicated to reducing the educational, employment and technical skill gaps that exist between Indigenous and non-Indigenous talent.

#### Solutions

- [All OCM Solutions](https://levvel.ca/organizational-change-management-solutions?hsLang=en-ca)
- [AI rollout](https://levvel.ca/ai-rollout?hsLang=en-ca)
- [Transformation check](https://levvel.ca/pulse-check-assessment?hsLang=en-ca)
- [Change maturity](https://levvel.ca/change-maturity?hsLang=en-ca)
- [Executive alignment](https://levvel.ca/executive-alignment?hsLang=en-ca)
- [Change operating model](https://levvel.ca/change-operating-model?hsLang=en-ca)
- [Leadership alignment](https://levvel.ca/leadership-alignment?hsLang=en-ca)
- [Change fatigue](https://levvel.ca/change-fatigue?hsLang=en-ca)

#### How We Work

- [Balanced Change™ Model](https://levvel.ca/how-we-work?hsLang=en-ca)
- [Services](https://levvel.ca/organizational-change-management-services?hsLang=en-ca)
- [Assessments](https://levvel.ca/organizational-change-management-assessments?hsLang=en-ca)
- [Workshops](https://levvel.ca/organizational-change-management-workshops?hsLang=en-ca)
- [Learning Programs](https://levvel.ca/organizational-change-management-learning-programs?hsLang=en-ca)

#### About

- [About Levvel](https://levvel.ca/about-us?hsLang=en-ca)
- [Our team](https://levvel.ca/about-us?hsLang=en-ca#team)
- [Our social impact](https://levvel.ca/about-us/social-impact?hsLang=en-ca)
- [Giving Back](https://levvel.ca/about-us/giving-back?hsLang=en-ca)

#### Perspectives

- [Read the blog](https://levvel.ca/insights?hsLang=en-ca)
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#### Contact

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