--- title: "Case study: Energy Infrastructure" description: Learn how we brought Business in Balance to this organization. image: https://levvel.ca/hubfs/Imported_Blog_Media/534x425-Energy-Infrastructure-CS.png --- [Skip to content](https://levvel.ca/insights/case-study-energy-infrastructure#main-content) [![L_Levvel_TAG_Orange_RGB](https://levvel.ca/hs-fs/hubfs/Levvel%20Logos/L_Levvel_TAG_Orange_RGB.png?width=200&height=75&name=L_Levvel_TAG_Orange_RGB.png)](https://levvel.ca/) - [OCM Solutions](https://levvel.ca/organizational-change-management-solutions) Show submenu for OCM Solutions - [Services](https://levvel.ca/organizational-change-management-services) - [Assessments](https://levvel.ca/organizational-change-management-assessments) - [Workshops](https://levvel.ca/organizational-change-management-workshops) - [Learning Programs](https://levvel.ca/organizational-change-management-learning-programs) - [About Us](https://levvel.ca/about-us) Show submenu for About Us - [Social Responsibility](https://levvel.ca/about/social-responsibility) - [Insights](https://levvel.ca/insights) - [Contact](https://levvel.ca/contact) Open main navigation Close main navigation - [OCM Solutions](https://levvel.ca/organizational-change-management-solutions) Show submenu for OCM Solutions - [Services](https://levvel.ca/organizational-change-management-services) - [Assessments](https://levvel.ca/organizational-change-management-assessments) - [Workshops](https://levvel.ca/organizational-change-management-workshops) - [Learning Programs](https://levvel.ca/organizational-change-management-learning-programs) - [About Us](https://levvel.ca/about-us) Show submenu for About Us - [Social Responsibility](https://levvel.ca/about/social-responsibility) - [Insights](https://levvel.ca/insights) - [Contact](https://levvel.ca/contact) - [Book a Free Consultation](https://outlook.office.com/book/BookafreeconsultationwithLevvel@levvel.ca/?ismsaljsauthenabled=true) [Book a Free Consultation](https://outlook.office.com/book/BookafreeconsultationwithLevvel@levvel.ca/?ismsaljsauthenabled=true) [All posts](https://levvel.ca/insights/all) September 1, 2026 # Case study: Energy Infrastructure By  [Chantal Milloy](https://levvel.ca/insights/author/chantal-milloy)  ·  1 minute read ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Organization-Icon-4.png?width=50&height=50&name=Organization-Icon-4.png) ###### The Organization A North American energy infrastructure business with a focus on owning and operating assets to provide clean and affordable energy to its customer. ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Project-Icon-4.png?width=50&height=50&name=Project-Icon-4.png) ###### The Project Provide full service change management support as a Managed Service for the Digital Services portfolio. ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Challenges-Icon-4.png?width=47&height=60&name=Challenges-Icon-4.png) ###### Key Challenges - Very limited success with past Change Management initiatives. - Challenge to get complete Leadership buy-in to the value of Change Management. - No internal communications or learning support. - Large portfolio of work with little oversight, meaning project implementations often intersect with one another, overwhelming staff. - Siloed approach makes Digital Services feel like they are “working in a bubble”. ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Approach-Icon-4.png?width=59&height=50&name=Approach-Icon-4.png) ###### Our Approach - Implement change triage process for determining appropriate project change resourcing across the portfolio. - Assign Change Leads to manage change on projects that are required. Only staff what is needed. - Maintain a “concurrent change map”, escalating when too many changes are happening at once. - Create and maintain culture and history profile of the organization. - Build bridge with corporate communications team to ensure branding standards maintained. - Monthly sponsorship meetings to discuss budget and priorities for Change Management Services. ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Key-4.png?width=50&height=51&name=Key-4.png) ###### Key Outcomes 01: Successful adoption by impacted groups on numerous projects. 02: Continually on-or-under budget. 03: Escalation of concurrent changes to mitigate potential to overwhelm. 04: Addition of projects in Finance and HR portfolios due to success in Digital portfolio. 05: Delivered Partners in Change learning programs to HR Business Partner team to help them support the groups they represent.   ![](https://levvel.ca/hs-fs/hubfs/Imported_Blog_Media/Case-Study-Icon-4.png?width=124&height=157&name=Case-Study-Icon-4.png) #### Download a copy of the case study now [Download Now](https://levvel.ca/hubfs/Downloads/2021_Levvel-Case-Study-EnergyInfrastructure.pdf) ##### Are you ready to take things to the next level? [Contact us](https://levvel.ca/contact/) [facebook-f icon](http://www.facebook.com/share.php?u=https://levvel.ca/insights/case-study-energy-infrastructure) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://levvel.ca/insights/case-study-energy-infrastructure) [twitter icon](https://twitter.com/intent/tweet?url=https://levvel.ca/insights/case-study-energy-infrastructure) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://levvel.ca/insights/case-study-energy-infrastructure) [envelope icon](mailto:?body=https://levvel.ca/insights/case-study-energy-infrastructure) ## Related posts [![](https://levvel.ca/hubfs/Imported_Blog_Media/534x425-Pipeline-CS-1.png)](https://levvel.ca/insights/case-study-pipeline) [case study 2](https://levvel.ca/insights/tag/case-study-2) ### [Case study: Pipeline](https://levvel.ca/insights/case-study-pipeline) [![](https://levvel.ca/hubfs/Imported_Blog_Media/534x425-Fuel-Petroleum-CS.png)](https://levvel.ca/insights/case-study-fuel-petroleum) [case study](https://levvel.ca/insights/tag/case-study) ### [Case study: Fuel/Petroleum](https://levvel.ca/insights/case-study-fuel-petroleum) [![](https://levvel.ca/hubfs/Imported_Blog_Media/534x425-National-Railway-CS.png)](https://levvel.ca/insights/case-study-railway) [case study](https://levvel.ca/insights/tag/case-study) ### [Case study: National Railway](https://levvel.ca/insights/case-study-railway) Levvel is grateful to work on treaty lands and territory of the Indigenous Peoples (Inuit, First Nations, and Métis), also called Canada. 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We are dedicated to reducing the educational, employment and technical skill gaps that exist between Indigenous and non-Indigenous talent. ###### [OCM Solutions](https://levvel.ca/orgaizational-change-management-solutions) [Services](https://levvel.ca/organizational-change-management-services) [Assessment](https://levvel.ca/organizational-change-management-assessments) [Workshops](https://levvel.ca/organizational-change-management-workshops) [Learning Programs](https://levvel.ca/organizational-change-management-learning-programs-) ###### [About Us](https://levvel.ca/about-us) ###### [Social Responsibility](https://levvel.ca/about/social-responsibility) ###### [Insights](https://levvel.ca/insights) ###### [Contact Us](https://levvel.ca/contact) [![Levvel_White_Logo_Header-1](https://levvel.ca/hs-fs/hubfs/Levvel_White_Logo_Header-1.png?width=202&height=66&name=Levvel_White_Logo_Header-1.png "Levvel_White_Logo_Header-1")](https://levvel.ca/) [facebook-f icon](https://www.facebook.com/levvelinc/) [Follow us on LinkedIn](https://www.linkedin.com/company/levvel-inc/) [Follow us on X](https://x.com/levvel_inc/) [Follow us on Instagram](https://www.instagram.com/levvel.inc/) [Follow us on YouTube](https://www.youtube.com/@levvelinc.2124) [Privacy Policy](https://levvel.ca/privacy-policy)[  |   Terms of Use](https://levvel.ca/terms-of-use) Copyright © 2026 Levvel Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Chantal Milloy", "url" : "https://levvel.ca/insights/author/chantal-milloy" }, "dateModified" : "2026-09-01T22:31:52.489Z", "datePublished" : "2025-07-23T20:42:08.000Z", "headline" : "Case study: Energy Infrastructure", "image" : [ "https://levvel.ca/hubfs/Imported_Blog_Media/534x425-Energy-Infrastructure-CS.png" ], "mainEntityOfPage" : { "@id" : "https://levvel.ca/insights/case-study-energy-infrastructure", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://levvel.ca/hubfs/L_Levvel_TAG_Orange_RGB.png" }, "name" : "Levvel Inc." } } ``` ```json { "@context" : "http://schema.org", "@type" : "Article", "author" : { "@type" : "Person", "name" : [ "Chantal Milloy" ], "url" : "https://levvel.ca/insights/author/chantal-milloy" }, "datePublished" : "2025-07-23T20:42:08+0000", "description" : "Learn how we brought Business in Balance to this organization.", "headline" : "Case study: Energy Infrastructure", "image" : "https://342126997.fs1.hubspotusercontent-na3.net/hubfs/342126997/Imported_Blog_Media/534x425-Energy-Infrastructure-CS.png", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://342126997.fs1.hubspotusercontent-na3.net/hubfs/342126997/L_Levvel_TAG_Orange_RGB.png" }, "name" : "Levvel Inc." }, "url" : "https://levvel.ca/insights/case-study-energy-infrastructure" } ```